Compare the costs of desktop virtualization (VDI) to a PC. Use the attached calculator to determine the total cost of ownership.
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Article
A communication plan serves many purposes, from publicizing successful rollouts to keeping execs in touch with the IT roadmap. Here's how to build your plan -- and a few templates to get you started.
Article
If you work in a traditional Windows-based shop, you could be in for a bumpy ride. Ed Bott explains how IT pros will need to adapt to a variety of changes.
Downloads
It is critical for organizations to recognize personnel accomplishments, provide proper job direction and ensure that employee priorities are aligned with those of their departments as well as the bus...
Tools & Templates
Most users aren't thrilled when you roll out changes to the software they use to get their work done — but the more informed they are, the better. These templates will help keep the stress levels down...
Tools & Templates
When a system goes down, affected users need to know as soon as possible. This package includes a template to alert them to the problem, with follow-ups covering updates, resolution, and remediation. ...
Tools & Templates
Event triggers are a handy and free way to alert IT staff of potential Windows server problems. There’s a saying in IT that your users should be the last ones to notice when a critical system or servi...
Article
As enterprise adoption of cloud solutions soars, IT leaders must recognize where vulnerabilities still exist, what improvements to push for, and how to reap the most value from available technologies.
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Hybrid cloud, and its unique combination of on-premise and off-premise solutions, is growing in popularity, as shown in a new Tech Pro Research survey and the resulting research report.
Research
The results of Tech Pro Research's May 2014 survey on the hybrid cloud are the focus of this research report, Hybrid Cloud: Benefits, roadblocks, favored vendors. The hybrid cloud combines the best fe...
Tools & Templates
Use Tech Pro Research's Employee Non-Compete Agreement Policy to protect an organization’s business interests and/or proprietary trade secrets. This information can include, but is not restricted to, ...
eBooks
Cisco VPNs are a popular way to allow remote users to access your network. If you deploy one, you need to make sure you've properly secured it. This PDF will go over ten top methods for helping you ma...
Tools & Templates
Find the best solution to keep your network safe. Learn how our Vendor Selection Checklist: Notebook computers can help you choose the right laptop vendor for your organization with this free sample v...
eBooks
If you use Cisco to power your VPN solution, you know it's not without problems. This PDF includes some common VPN problems you may encounter with your Cisco solution and how to fix them.
Tools & Templates
Creating documentation is time-consuming and boring. It's also essential to maintaining the health and continuity of your Windows network. If your network documentation is weak (or nonexistent), recor...
Tools & Templates
The Build vs. Buy PC Comparison Tool is an Excel worksheet that will help you to determine whether it's less expensive for your company to buy vendor-built PCs or whether you'd be better off picking u...
Tools & Templates
Whether you're a small, one-person shop or a large international enterprise, there will likely come a point in time where you will have to deal with the concept of depreciation. Planning for the expen...
Tools & Templates
Managing stakeholders' expectations throughout the life of an IT project is easier if you establish at the outset when and how you will communicate with your project's stakeholders. This sample Projec...
Tools & Templates
Our Software Purchase/Installation Approval Form provides help desk personnel with all of the information they need to purchase and install software for end users.
Tools & Templates
Implementing an ERP package is a complex and costly undertaking, so it's essential to choose the appropriate vendor. This checklist can serve as a guide to help you determine which vendor is best suit...
Tools & Templates
NOTE:A new, updated version of this checklist is now available. You can download it here. As good citizens, IT professionals should report computer crimes to the proper authorities. If you're like ma...
Article
A communication plan serves many purposes, from publicizing successful rollouts to keeping execs in touch with the IT roadmap. Here's how to build your plan -- and a few templates to get you started.
Article
If you work in a traditional Windows-based shop, you could be in for a bumpy ride. Ed Bott explains how IT pros will need to adapt to a variety of changes.
eBooks
Cisco VPNs are a popular way to allow remote users to access your network. If you deploy one, you need to make sure you've properly secured it. This PDF will go over ten top methods for helping you ma...
Tools & Templates
Find the best solution to keep your network safe. Learn how our Vendor Selection Checklist: Notebook computers can help you choose the right laptop vendor for your organization with this free sample v...
eBooks
If you use Cisco to power your VPN solution, you know it's not without problems. This PDF includes some common VPN problems you may encounter with your Cisco solution and how to fix them.
Tools & Templates
Creating documentation is time-consuming and boring. It's also essential to maintaining the health and continuity of your Windows network. If your network documentation is weak (or nonexistent), recor...
Tools & Templates
The Build vs. Buy PC Comparison Tool is an Excel worksheet that will help you to determine whether it's less expensive for your company to buy vendor-built PCs or whether you'd be better off picking u...
Tools & Templates
Whether you're a small, one-person shop or a large international enterprise, there will likely come a point in time where you will have to deal with the concept of depreciation. Planning for the expen...
Tools & Templates
Managing stakeholders' expectations throughout the life of an IT project is easier if you establish at the outset when and how you will communicate with your project's stakeholders. This sample Projec...
Tools & Templates
Our Software Purchase/Installation Approval Form provides help desk personnel with all of the information they need to purchase and install software for end users.
