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Social Media and Web Usage Policy
- Originally Published:
- Nov 2013
Social media and web interactions are now standard procedures for customer-engaged companies and their employees. Blogs, website comments, Facebook, Twitter, LinkedIn and Google+ are several examples of sites and services which businesses rely on in order to share public information, build customer relationships and obtain relevant feedback. The nature of open participation within these mediums allows for ongoing dialogue with customers in a mutually beneficial exchange of ideas. These resources are frequently used by company employees both inside and outside of the scope of their duties and at times the lines of interaction with internal and external individuals can become blurred.
The purpose of this policy is to ensure that employees engage in responsible online activities which represent themselves and the business with utmost honesty and professionalism.
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