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Service Level Agreements Policy

Trying to determine what should be included in the service level agreements between your IS department and your business units? This sample service level agreement outlines service level roles, responsibilities, and objectives between a company's IT department and one of its business areas.

Use this policy as-is or customize it to meet your needs.

Format:
WORD
Size:
61 KB
Version:
Date:
Nov 2008
Author:
Tech Pro Research
Topic:
Project Management

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