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Service Level Agreement Template

Trying to determine what should be included in the service level agreements between your IS department and your business units? This sample service level agreement, outlines service level roles, responsibilities, and objectives between a company's IS department and one of its business areas.

Use this document as-is or customize it to meet your needs.

Format:
WORD
Size:
18 KB
Version:
Date:
Sep 2008
Downloads:
1177
Author:
Tech Pro Research
Topic:
Project Management

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