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IT training policy

Originally Published:
Jul 2018

Successful IT departments are defined not only by the technology they deploy and manage, but by the skills and capabilities of their people. IT workers must stay up to date with the latest technology trends and evolutions, as well as soft skills, like project management, presentation and persuasion, and general management. This policy defines the types of training the company will pay for and covers training guidelines, employee obligations, organizational responsibilities, and reimbursement procedures.

From the policy:

When considering training, ensure that there is an identifiable link between the selected training option and the employee’s career development plan. With that link established, identify which delivery method will best meet the employee’s career development needs, within the context of their current job requirements:

  • Internal training provided by the company and delivered onsite
  • External training provided by a vendor or university, usually from one day to several weeks in duration
  • Certification or degree programs
  • Self-study
A combination of the above can be used for ongoing employee development and should be considered part of an integrated career development plan.

Identifying appropriate training
All training should support the employee’s overall career development path and be relevant to their current roles and responsibilities or prepare them to advance within their career. During each annual review period, the employee should discuss career development needs with their manager and how internal and external training can address these needs. A well-designed development plan will support and streamline the process for approving internal or external training.

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