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Hiring kit: Salesforce developer

Originally Published:
Aug 2017

To get the most out of Salesforce, enterprises must hire employees with the right mix of technical expertise, business acumen, and communication and collaboration skills. This kit includes a job description, sample interview questions, and a basic want ad to help you zero in on the qualities and qualifications you need in a Salesforce developer.

Introduction
No matter what business your enterprise is in, developing a better, more complete relationship with your customers will always be beneficial to your bottom line. The cloud-based customer relations management (CRM) system offered by Salesforce.com has emerged as one of the more powerful platforms available in this regard. However, to get the most out of the tools included in the Salesforce system, enterprises must hire employees with the right skills and experience.

The position of Salesforce developer can include a range of skills, capabilities, and experience. In some cases, a position could require a developer with experience in creating end-user apps and dashboards, while in other cases, the position might require someone with experience working in a high-pressure agile development environment. Of course, you’ll want to customize your advertised job description to meet your enterprise’s current requirements.

One of the most important skills for any Salesforce developer is the ability to communicate and work with others in a collaborative environment. For some positions, interpersonal skills are actually going to be more important to overall success than technical expertise. It is likely that Salesforce developers will be required to work with personnel from all levels of the organization, so having a clear understanding of the inner workings of an enterprise is key.

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