Analyst briefing: Technology opportunities SMBs can't afford to overlook

Originally Published:
Nov 2013

SMBs may not have the resources of large organizations, but they can be more agile when it comes to embracing new technologies. This briefing looks at how smaller companies can exploit this advantage.

Although SMBs aren't hampered by some of the obstacles facing enterprise IT (such as long budget processes, complex internal guidelines, and procurement requirements), they face the challenge of using technology to the best advantage for the business. To help SMBs get the most benefit from their IT investments and to explore certain neglected technologies, we cover these key issues:

  • Where SMBs invest and how they use technology: mobile computing, collaboration, virtualization, social media, and cloud computing
  • Technology areas that have been underused: Security, Internet, big data, disaster recovery and failover, and customer service

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