500 Things Every IT Support Pro Needs To Know: Volume 1

Originally Published:: May 2011

From troubleshooting application errors and managing your company's network to handling remote users and securing your data, IT sup- port professionals face a wide variety of challenges. TechRepublic's 500 Things Every IT Support Pro Needs To Know: Volume 1 helps you meet these challenges, and more.

Get This Download With Our Free Trial

People who downloaded this also downloaded

Download

eBooks

IT leader’s guide to reducing insider security threats

Insider threats can pose even greater risks to company data than those associated with external attacks. In fact, employees are responsible for nearly half of IT security incidents every year, accordi...

September 2017 by Tech Pro Research
Article

Shore up your defenses: Budget extra for an IT audit in 2018

With the odds of a data breach on the rise, companies should consider increasing their IT audit budget for 2018. Auditors can spot and help remedy security holes that may have been overlooked.

September 2017 by Mary Shacklett
Download

Tools & Templates

Hiring kit: MongoDB administrator

Open source database program MongoDB has become a hot technology, and MongoDB administrators are in high demand. This hiring kit includes a job description, sample interview questions, and a basic wan...

September 2017 by Tech Pro Research
Article

Why legislation could be a double-edged sword for IoT security

Will security legislation create a safer IoT environment or will it just be a burden on device manufacturers and consumers? Here's a look at the pros and cons.

September 2017 by Christine Parizo
Article

How to select the right project management methodologies

Deciding on the best PM methodologies to use in your business is not a simple task. Here's how your company can determine the most suitable methodologies for successful project execution.

September 2017 by Moira Alexander
Article

Is it time to simplify software?

Businesses are turning away from complex, feature-laden solutions and are looking for software that's easy to master and manage. Successful software vendors are heeding the call for simplification.

September 2017 by Mary Shacklett
Download

Tools & Templates

Securing Linux policy

Linux has been the backbone of many businesses for decades. It has powered web servers, database systems, development machines, and employee workstations. And as with any OS, it’s essential to ensure ...

September 2017 by Tech Pro Research
Article

Business adoption of IoT is rising--and so is the likelihood of attacks

Businesses are expected to employ 3.1 billion connected "things" in 2017--and many will be sitting ducks for a variety of breaches. See what steps your company can take to safeguard connected devices.

September 2017 by Christine Parizo
Article

Amazon is building a second HQ: Should your company do the same?

Amazon's decision to build a second headquarters points to several benefits--from new, diverse talent pools to distribution optimization. See why smaller companies might want to follow its lead.

September 2017 by Mary Shacklett
Article

Infographic: Most companies are collecting data, but aren't using big data solutions

In a recent Tech Pro Research survey, almost all respondents said their company collected data to glean business insights, but only 39% said their company has invested in big data platforms.

September 2017 by Amy Talbott

Download

Tools & Templates

TechRepublic's Depreciation Calculator

Whether you're a small, one-person shop or a large international enterprise, there will likely come a point in time where you will have to deal with the concept of depreciation. Planning for the expen...

April 2011 by Tech Pro Research
Download

eBooks

Top 10 methods for securing Cisco VPNs

Cisco VPNs are a popular way to allow remote users to access your network. If you deploy one, you need to make sure you've properly secured it. This PDF will go over ten top methods for helping you ma...

November 2005 by Tech Pro Research
Download

Tools & Templates

Notebook computers vendor selection checklist

Find the best solution to keep your network safe. Learn how our Vendor Selection Checklist: Notebook computers can help you choose the right laptop vendor for your organization with this free sample v...

April 2004 by Tech Pro Research
Download

Tools & Templates

Quick Reference: Network Documentation Checklist

Creating documentation is time-consuming and boring. It's also essential to maintaining the health and continuity of your Windows network. If your network documentation is weak (or nonexistent), recor...

February 2005 by Tech Pro Research
Download

Tools & Templates

Use our interview questions form to track and rate candidates

If you are interviewing candidates for an IT job and you would like to compare them accurately, download our interview form and track and rate each candidate by the same yardstick.

October 2001 by Tech Pro Research
Download

Tools & Templates

ERP selection criteria checklist

Implementing an ERP package is a complex and costly undertaking, so it's essential to choose the appropriate vendor. This checklist can serve as a guide to help you determine which vendor is best suit...

May 2000 by Tech Pro Research
Download

Tools & Templates

Cybercrime reporting checklist

NOTE:A new, updated version of this checklist is now available. You can download it here. As good citizens, IT professionals should report computer crimes to the proper authorities. If you're like ma...

April 2005 by Tech Pro Research
Download

Tools & Templates

Cybercrime evidence-preservation checklist

Note:An updated version of this checklist is now available. You can download it here. You've detected a computer crime and decided to report that activity to law enforcement. Before you touch the aff...

April 2005 by Tech Pro Research
Download

Tools & Templates

Information security policy

Information is the lifeblood of the business. Without it, employees cannot work, customers cannot interact with the business, bills cannot be paid, and profits cannot be earned. Any given technologica...

September 2015 by Tech Pro Research
Download

Tools & Templates

A 'basic' checklist for project management

There are five BASIC elements to strong project management: Business case, Assigned responsibility, Success metrics, Impact on other projects, and Communication. Making sure you hit all five is easier...

February 2003 by Tech Pro Research

Article

Shore up your defenses: Budget extra for an IT audit in 2018

With the odds of a data breach on the rise, companies should consider increasing their IT audit budget for 2018. Auditors can spot and help remedy security holes that may have been overlooked.

September 2017 by Mary Shacklett
Article

Why legislation could be a double-edged sword for IoT security

Will security legislation create a safer IoT environment or will it just be a burden on device manufacturers and consumers? Here's a look at the pros and cons.

September 2017 by Christine Parizo
Article

How to select the right project management methodologies

Deciding on the best PM methodologies to use in your business is not a simple task. Here's how your company can determine the most suitable methodologies for successful project execution.

September 2017 by Moira Alexander
Article

Is it time to simplify software?

Businesses are turning away from complex, feature-laden solutions and are looking for software that's easy to master and manage. Successful software vendors are heeding the call for simplification.

September 2017 by Mary Shacklett
Download

Tools & Templates

TechRepublic's Depreciation Calculator

Whether you're a small, one-person shop or a large international enterprise, there will likely come a point in time where you will have to deal with the concept of depreciation. Planning for the expen...

April 2011 by Tech Pro Research
Download

eBooks

Top 10 methods for securing Cisco VPNs

Cisco VPNs are a popular way to allow remote users to access your network. If you deploy one, you need to make sure you've properly secured it. This PDF will go over ten top methods for helping you ma...

November 2005 by Tech Pro Research
Download

Tools & Templates

Notebook computers vendor selection checklist

Find the best solution to keep your network safe. Learn how our Vendor Selection Checklist: Notebook computers can help you choose the right laptop vendor for your organization with this free sample v...

April 2004 by Tech Pro Research
Download

Tools & Templates

Quick Reference: Network Documentation Checklist

Creating documentation is time-consuming and boring. It's also essential to maintaining the health and continuity of your Windows network. If your network documentation is weak (or nonexistent), recor...

February 2005 by Tech Pro Research
Download

Tools & Templates

Use our interview questions form to track and rate candidates

If you are interviewing candidates for an IT job and you would like to compare them accurately, download our interview form and track and rate each candidate by the same yardstick.

October 2001 by Tech Pro Research
Download

Tools & Templates

ERP selection criteria checklist

Implementing an ERP package is a complex and costly undertaking, so it's essential to choose the appropriate vendor. This checklist can serve as a guide to help you determine which vendor is best suit...

May 2000 by Tech Pro Research

500 Things Every IT Support Pro Needs To Know: Volume 1

People who downloaded this also downloaded

500 Things Every IT Manager Needs to Know: Volume 1

500 Things Every IT Support Pro Needs to Know: Volume 2

500 Things Every IT Manager Needs to Know: Volume 2

500 Things You Need to Know to Succeed in Your IT Career: Volume 2

IT leader’s guide to reducing insider security threats

Shore up your defenses: Budget extra for an IT audit in 2018

Hiring kit: MongoDB administrator

Why legislation could be a double-edged sword for IoT security

How to select the right project management methodologies

Is it time to simplify software?

Securing Linux policy

Business adoption of IoT is rising--and so is the likelihood of attacks

Amazon is building a second HQ: Should your company do the same?

Infographic: Most companies are collecting data, but aren't using big data solutions

TechRepublic's Depreciation Calculator

Top 10 methods for securing Cisco VPNs

Notebook computers vendor selection checklist

Quick Reference: Network Documentation Checklist

Use our interview questions form to track and rate candidates

ERP selection criteria checklist

Cybercrime reporting checklist

Cybercrime evidence-preservation checklist

Information security policy

A 'basic' checklist for project management