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It's a paradox faced by every company at some point: new staff is desperately needed to handle the increasing workload shouldered by existing personnel. However, mentoring new staff takes time, pulling current staff away from the very issues they need the extra hands to solve. Often, training methods can be piecemeal, provided in between emergencies, using a "stream of consciousness" method which leaves the mentor overwhelmed and the new employee confused. Shadowing existing employees, for instance, can provide a new hire with an under ...

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