"They just don't get it."

How often have you heard that when people talk about the relationship between IT and the business? It's a sentiment expressed regularly. It is expressed by the business.  And it is expressed by IT. It can frequently feel like the two organizations are in a bad relationship.

There are scores of articles on "aligning IT with business." Everyone stresses the importance of engaging with the business, bi-directional communication, benchmarking, and many other often-repeated buzzwords. And that's all true.

It just isn't always very practical.

As the CIO of a midsize company, I need ...

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